The Urban Sports Foundation, owner of the RideHub Store, respects the privacy of its customers and makes every effort to ensure the security and confidentiality of personal data. This policy explains how we process the personal data of Store users, including our customers, and what rights you have in relation to data processing.
1. Personal data administrator
The administrator of your personal data is:
Urban Sports Foundation
Aleja Wojska Polskiego 9, 01-524 Warsaw
KRS: 0001021573
Tax Identification Number: 5252945292
Email : go@ridehub.pl
Phone: [phone number]
2. Purposes and legal basis of data processing
We process your personal data for the purpose of:
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Fulfilling the order – including making payments, issuing invoices, organizing delivery and contact in matters related to the order (legal basis: Article 6 paragraph 1 letter b of the GDPR – performance of the contract).
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Complaints and returns – in order to consider the complaint and possibly return the goods (legal basis: Article 6 paragraph 1 letter b of the GDPR – performance of the contract).
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Direct marketing (if you consent) – to inform you about new products, offers and promotions in the RideHub Store (legal basis: Article 6 paragraph 1 letter a of the GDPR – consent).
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Fulfilling legal obligations – such as tax obligations or storing accounting documents (legal basis: Article 6 paragraph 1 letter c of the GDPR – legal obligation).
3. Scope of data processed
We process the personal data you provide to us when registering, placing an order or contacting us, including:
- Name and surname
- Email address
- Phone number
- Delivery address
- Information about purchased products
- Payment details (e.g. bank account number)
4. Data storage
Your personal data will be stored for the period necessary to perform the contract (e.g. delivery of goods, issuing an invoice) and for the period required by law (e.g. regulations on the storage of accounting documents).
5. Data recipients
Your personal data may be transferred:
- Carriers and courier companies to deliver ordered products.
- Companies that handle online payments (e.g. Przelewy24, PayPal).
- Our technology partners who help us maintain the Online Store.
Your data will not be transferred to third countries (outside the EEA), unless it is necessary to provide the service (e.g. international payments).
6. Your rights
Under the GDPR, you have a number of rights related to the processing of your personal data, including:
- The right to access data – you have the right to obtain information about your personal data being processed.
- The right to rectify data – you have the right to request the correction of your personal data.
- The right to delete data – you have the right to request the deletion of your personal data if it is no longer necessary to achieve the purposes for which it was collected.
- The right to restrict data processing – you have the right to request the restriction of the processing of your personal data in certain situations.
- The right to data portability – you have the right to transfer your personal data to another data controller.
- Right to object – you have the right to object to the processing of your data for marketing purposes.
To exercise your rights, please contact us at go @ridehub .pl .
7. Consent to data processing
Where data processing is based on consent (e.g., marketing), you have the right to withdraw that consent at any time by contacting us at go@ridehub.pl . Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
8. Data security
We ensure the security of your personal data by using appropriate technical and organisational measures to protect it against unauthorised access, modification, disclosure, deletion or destruction.
9. Complaints
You have the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (UODO), if you believe that the processing of your personal data violates the provisions of the GDPR.