GUARANTEE OF ORIGINALITY
The safety and quality of our customers' purchases are our priority. The RideHub store guarantees the authenticity of the products we offer, as we source them directly from the manufacturers themselves, while also participating in the authorized distribution network of individual manufacturers. For example, we are the official representative of Haro Bikes in Poland. This allows us to guarantee our customers both authenticity and attractive pricing.
ENCRYPTED, SECURE SHOPPING
Placing orders in our store takes place in a secure environment. Order forms are sent via an encrypted connection secured by an SSL certificate, guaranteeing the protection of personal data and transaction information.
PAYMENT SECURITY
All payments in the RideHub Store are processed by reputable providers such as Przelewy24, PayPal, and Stripe. Transactions processed through these providers utilize state-of-the-art data encryption methods based on SSL technology. Additionally, a dedicated security team and a professional Customer Service Department ensure the proper execution of transactions.
SHIPPING SECURITY
Every RideHub shipment is carefully packaged to ensure it reaches the customer in perfect condition. We ship via DPD courier and to the InPost parcel locker network. All shipments are insured, further enhancing delivery security.
SATISFACTION GUARANTEE
RideHub Store customers enjoy the additional protection of the right to withdraw from a distance contract. Pursuant to the Consumer Rights Act, you can return an ordered product within 14 days of receiving it, without giving a reason, as long as the product is intact, in its original packaging, and with all its contents.
Your safety is our top priority
By utilizing modern technologies and collaborating with leading partners, we ensure the highest level of security for our customers at every stage of their shopping experience – from product selection, through order processing, to delivery to the specified address. If you have any questions or concerns, please contact our customer service team.